SPA COVER REVIEWS

Sundance/Optima/Above Ground

We live in central NC and found Spa Covers online while looking for a new cover. We were looking for an Ideal Spa cover dealer as our original cover lasted almost 20 years. After looking at several cover manufactures, we decided to call Spa Covers and talk with them. Chris answered and was fantastic! He took the time and answered my questions before I could even ask them. He is extremely knowledgeable and made us feel comfortable with his personality! He took his time with us and made sure we understood everything about the order. We placed our order with him and the cover arrived within 2 weeks, and is prefect! The color, fit and quality is exactly what we wanted. We are extremely happy with our purchase and highly recommend Spa Covers!!! Thanks Chris and Spa Covers!

Cris Etheridge

hot tub cover
The cover is a perfect fit and the freight company that you used was wonderful. Thank you, Chris! We like our hot tub cover, although we havent been in the hot tub. It has rained almost everyday here. The cover is a perfect fit and the freight company that you used was wonderful. We, also got the spray that you gave us with our purchase and have applied it to our cover. We appreciate your expertise and kindness.

Mrs. Marilyn Johnson

Ideal Spa Cover

Good service, nice product and delivered as promised. A little more expensive than other products but it was custom-made and they took the time to explain what I did wrong with the old one and how to take care of the new cover. Worth every penny.

Hector P

Standard Ideal Spa Cover
Personal Measuring Service
Chris,
The cover is perfect , fit like new! Thanks again, I’ll sing your praises to anyone needing a cover!

John Brown

Located in Dana Point
This IS Your Guy!
“I have a very large in ground spa, bigger than most resorts. So you can imagine how difficult it is to find a spa cover large enough to fit that size. I contacted many vendors before finding Chris Graham at Spa Covers Etc.. Needless to say he performed magnificently! He gave me a great price. Personally measured the spa and made suggestions. Delivered the new cover within a few days, HIMSELF! He never tried to sell me anything extra and I love that. If you are looking for a company and a talented owner to perform any spa work or covers, THIS IS YOUR GUY!

Jon S

Ideal Spa Cover
The new spa cover was the same manufacturer (Ideal) as the original spa cover delivered with the spa when new. The service when ordering the spa was great. I felt confident after I placed the order with Chris that I was going to receive a good looking and good fitting cover. The cover installed easily, fit nicely and looks just like the original cover my spa came with. It is so much lighter than the 13 year old cover that came with my Sundance spa. I was very pleased with the quality and years of service I got out of the original cover that I wanted another one and it is the reason for searching and buying a Ideal Spa Cover. I’ve looked at the competition from Mexico. Although the competitor is lower priced, it just doesn’t compare with the quality of the Ideal Spa Cover. I’m very satisfied so far.

Art Carabio

Replacement spa cover for Sundance Optima 1999
Personal customer service
Received and installed the new Ideal cover on my 1999 Sundance Optima Spa. Delivery went smoothly – No package damage. The delivery service helped bring the cover up our 200′ driveway – Very NICE. The cover is a perfect fit. Still need to adjust straps and allow the side flaps to stretch out. The vinyl is still stiff. Days in sun will take care of that. Quality shows!!

Lynn Pasco

Custom Made 124″ x 84″ Free Formed Spa Cover
Best Customer Service!
Just wanted to let you know that the cover was delivered today and it fits perfectly!

Victor Mizrahi

Custom 79″, I was able to contact Chris by phone and email, he assisted us with measuring the spa and gave advice about maintaining the cover with 303 Aerospac Protectant Thank you, Chris. The cover fits perfectly, makes the spa look new again!

Patricia Nance

I bought a new Deluxe spa cover for my Watkins Oasis 2005 spa. The owner provided superb customer service and quick delivery to Hawaii
The spa cover arrived today in Hawaii, it only took 20 days total for it to arrive. Its perfect! Great fit and super color. Ill be sure to recommend you to anyone looking for a new spa cover.
Aloha, Joanne

Joanne Zehngraff

Sundance Maxxus Above Ground
Great fitting, High Quality, Excellent Service, Great Price
I would definitely recommend buying a cover from this company. For our jacuzzi, they were the original maker of the factory cover so it fit like a glove. You get excellent quality personalized service, a great fitting and high quality custom spa cover, and a great price. Chris personally delivered my cover and provided us with awesome advice on how to care for our jacuzzi. He answered all of our questions and is truly a remarkable person.

John Timmers

Above Ground Fancy Speaker Kind
Customer Service
Chris promptly returned my call; showed up on the date and time specified…which is important to me. He provided a range of sample materials and went into detail about construction and location of manufacturing plant. He carried off the old cover and delivered the new one on time. It was well made and exactly what I ordered. It fit perfectly. I had no problem with the price. It was reasonable considering the special sewing involved to fit the speakers and odd shape and hauling away the damaged cover. I would use this company again. Chris was very personable and a good representative for the company. I can tell he works hard and long hours, an admirable trait.

Carol Churchill

Hot Springs Sovereign
Customer Service
Chris was responsive, professional and a great sense of humor. Unknown to me, I had a non-standard size spa…after several exchanges, Chris arranged to come out to measure and once we got that settled, after only a week, we installed the new beautiful, durable cover of which I’m very pleased.

Elliott Schwartz

LA Spas above ground
ease of purchase and quality of product
My spa came with an Ideal cover originally. After 11 years of good use I decided to replace for cosmetic reasons due to sun fading. Big mistake, I got an internet special, It was completely waterlogged in less than 5 years. Searching for another Ideal cover, I found Chris. He was very helpful in validating my measurements against manufacturer records and in choosing the options for my new cover. He also explained why his cover was worth the money. He personally delivered my new cover the following week. He also gave me some good tips on spa maintenance while he was here. I can recommend him, his company and the Ideal brand.

Bill Gordon

Marquis Mirage LS – Above Ground
Professionalism, Courteousness, Communication Skills, Product Knowledge
We Live in Central Pennsylvania. Our Spa was purchased in 2001. We had previously purchased (2) other covers thru a supplier of the original cover manufacturer, when we were ready to purchase another we discovered that our source was no longer in business. The cover is square with (3) radius and (1) 2-Edge un-equal length corners. Our earlier purchases did not require us to provide any measurement or templating (good thing because that would have been difficult for us) and covers fit perfectly. After months of frustration, procrastination, and dead end journeys we were fortunate to discover Spa Covers Etc. With information we provided, Chris was able to locate supplier with template for our cover and he promptly emailed template info for us to verify. We ordered and rec’d in (15) days. It fit perfectly! We could not have been happier. We are in our mid 60’s and sometimes feel like everything we do.. car repairs, appliance orders, home improvements, etc has issues and can’t be done right the first time. NOT THE CASE with Chris, it was a refreshing experience, the way things used to and should be done

William Little

Large below grounds spa
Ease of business, price
I have an oversized spa that I needed a custom cover for. I shopped on the internet and found Spa Covers Etc. right in my own backyard. I like to give my business to locals so called and talked to Chris on the phone. He was very helpful, did not try to upsell me, and provided my custom cover for a competitive price! For a small fee, he even took my old spa cover away. I would highly recommend this business and am very happy with the look and quality of my new spa cover.

Janice Bell

LA Spa, above ground
Service was great
Ordered a new cover for my LA Spa after talking to Chris and did the rest on-line with his help. Spa was delivered to my home with a few weeks and it fits perfect.
Thank you,
Kay Arth

Kay Arth

Above Ground Spa
Quick turnaround
Chris responded to my email, came out and measured my spa and I had a new spa cover the next Friday. It fits and looks good.

Tom Marier